127 lines
4.2 KiB
YAML
127 lines
4.2 KiB
YAML
abstract: 'Objective Despite initiatives promoting research and development,
|
|
|
|
financing, and distribution programs for assistive technology (AT),
|
|
|
|
people with diverse disabilities still experience a critical gap in
|
|
|
|
awareness and acquisition of suitable technology products. The nature of
|
|
|
|
significant barriers to the effective use of AT service delivery has
|
|
|
|
been the subject of considerable speculation, but has not been well
|
|
|
|
researched. There is a lack of scientifically rigorous research on which
|
|
|
|
specific elements of AT service delivery achieve improved employment
|
|
|
|
outcomes with efficient management of costs, and why. Additionally,
|
|
|
|
service providers lack an evidence-based and validated framework to
|
|
|
|
internally examine their own service delivery processes, policies, and
|
|
|
|
practices and assess their effectiveness in generating successful
|
|
|
|
employment and other participation outcomes for consumers.
|
|
|
|
Main Content This paper will discuss the conceptualization, development,
|
|
|
|
and testing of quality indicators of AT service delivery that result in
|
|
|
|
successful employment outcomes. This work is being conducted by the
|
|
|
|
Center on Effective Rehabilitation Technology (CERT) service delivery
|
|
|
|
which has used a rigorous mixed methods process to generate quality
|
|
|
|
indicators: (a) thorough literature review to identify core assessment
|
|
|
|
categories, (b) feedback from a diverse panel of stakeholders, (c)
|
|
|
|
results from a baseline survey of AT practice in the United States, and
|
|
|
|
(d) an iterative review and feedback method to generate and rate the
|
|
|
|
quality indicators with a panel of experts. The framework will be
|
|
|
|
further tested and validated through mixed-methods studies with diverse
|
|
|
|
service providers, including employers, throughout the United States.
|
|
|
|
Results Indicators of quality have been identified across nine major
|
|
|
|
categories which are: (1) Organizational Governing Structures, (2)
|
|
|
|
Personnel, (3) Consumer Outcomes, (4) Policies and Procedures, (5)
|
|
|
|
Stakeholder Collaboration, (6) Service Delivery Models, (7)
|
|
|
|
Individualized Matching of Person and Technology, (8) Funding, and (9)
|
|
|
|
Quality Control and Evaluation.
|
|
|
|
Conclusion An evidence-based framework for identifying the quality of AT
|
|
|
|
service delivery will offer service providers an efficient and important
|
|
|
|
tool to assess the quality of their systems and will work towards
|
|
|
|
bridging gaps to ensure that AT services promote consumers'' employment
|
|
|
|
and other participation goals. The quality indicators framework will be
|
|
|
|
customizable for use with different types of service providers such as
|
|
|
|
Vocational Rehabilitation agencies, Independent Living Centers, and
|
|
|
|
employers.'
|
|
affiliation: 'Scherer, M (Corresponding Author), Syracuse Univ, Burton Blatt Inst,
|
|
Syracuse, NY 13244 USA.
|
|
|
|
Samant, Deepti; Adya, Meera; Scherer, Marcia, Syracuse Univ, Burton Blatt Inst,
|
|
Syracuse, NY 13244 USA.
|
|
|
|
Babirad, Jurgen, Rehabil Technol Associates Inc, Kinderhook, NY USA.
|
|
|
|
Scherer, Marcia, Univ Rochester, Med Ctr, Inst Matching Person \& Technol, Rochester,
|
|
NY 14627 USA.'
|
|
author: Samant, Deepti and Adya, Meera and Babirad, Jurgen and Scherer, Marcia
|
|
author_list:
|
|
- family: Samant
|
|
given: Deepti
|
|
- family: Adya
|
|
given: Meera
|
|
- family: Babirad
|
|
given: Jurgen
|
|
- family: Scherer
|
|
given: Marcia
|
|
booktitle: EVERYDAY TECHNOLOGY FOR INDEPENDENCE AND CARE
|
|
da: '2023-09-28'
|
|
doi: 10.3233/978-1-60750-814-4-245
|
|
editor: Gelderblom, GJ and Soede, M and Adriaens, L and Miesenberger, K
|
|
files: []
|
|
isbn: 978-1-60750-814-4; 978-1-60750-813-7
|
|
issn: 1383-813X
|
|
keywords: 'assistive technology; assistive technology service delivery; quality
|
|
|
|
indicators; employment; workplace'
|
|
keywords-plus: TECHNOLOGY OUTCOMES RESEARCH
|
|
language: English
|
|
note: '11th Bi-Annual AAATE Conference, Maastricht, NETHERLANDS, AUG 31-SEP 02,
|
|
|
|
2011'
|
|
number-of-cited-references: '33'
|
|
orcid-numbers: Scherer, Marcia/0000-0001-8374-6526
|
|
pages: 245-253
|
|
papis_id: b59f0e74bccc9ca74e3ea24bf411fef9
|
|
ref: Samant2011qualityindicators
|
|
series: Assistive Technology Research Series
|
|
times-cited: '0'
|
|
title: A Quality Indicators Framework for effective AT service delivery
|
|
type: proceedings
|
|
unique-id: WOS:000393465400032
|
|
usage-count-last-180-days: '0'
|
|
usage-count-since-2013: '0'
|
|
volume: '29'
|
|
web-of-science-categories: Rehabilitation
|
|
year: '2011'
|