2023-09-28 14:46:10 +00:00
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abstract: 'Purpose: Theoretical and empirical research findings attest to the
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workplace being a social environment in which co-workers have a critical
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influence on the employment outcomes and return-to-work (RTW) success of
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other employees. However, co-workers do not have a formal role in RTW
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planning. The aim of this study was to explore how managers responsible
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for developing and implementing RTW procedures view the role of
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co-workers in this process.
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Method: An exploratory qualitative pilot study was conducted in Canada.
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Participants (1 male; 13 females; mean experience in RTW = 11.8 years)
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were workplace (n=8) or RTW managers (n=6) with direct oversight of RTW
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plans. The participants were recruited via invitation from a research
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institute and were drawn from three different provinces. Data were
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gathered via open-ended questions and were coded and subject to thematic
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analysis.
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Findings: Three key themes were identified: (1) Managers view RTW as
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having little relevance to co-workers but expect them to cooperate with
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the arrangements; (2) Formal procedures are inadequate when psychosocial
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barriers to work resumption are present, so managers use informal
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strategies to engage co-workers'' emotional and social support; and (3)
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Managers have difficulty integrating RTW procedures with other legal
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obligations, such as privacy and confidentiality requirements.
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Conclusion: Existing arrangements for the development and implementation
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of RTW are sufficient most of the time, but may be inadequate when an
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injured worker presents with psychosocial barriers to work resumption.
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IMPLICATIONS FOR REHABILITATION
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Standard RTW arrangements can be inadequate when a RTW plan requires
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active co-worker support.
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Privacy and confidentiality provisions can result in managers using
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informal procedures for information exchange and to engage co-workers.
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The use of risk management strategies - assessment, consultation and
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communication - could be used to include co-workers when workplace
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issues threaten the success of a RTW plan.'
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affiliation: 'Dunstan, DA (Corresponding Author), Univ New England, Sch Behav Cognit
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\& Social Sci, Discipline Psychol, Armidale, NSW 2351, Australia.
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Dunstan, Debra A., Univ New England, Sch Behav Cognit \& Social Sci, Discipline
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Psychol, Armidale, NSW 2351, Australia.
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MacEachen, Ellen, Univ Waterloo, Sch Publ Hlth \& Hlth Syst, Waterloo, ON, Canada.'
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author: Dunstan, Debra A. and MacEachen, Ellen
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author-email: ddunstan@une.edu.au
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author_list:
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- family: Dunstan
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given: Debra A.
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- family: MacEachen
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given: Ellen
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da: '2023-09-28'
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doi: 10.3109/09638288.2015.1129447
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eissn: 1464-5165
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files: []
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issn: 0963-8288
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journal: DISABILITY AND REHABILITATION
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keywords: 'Injury management policy; social context of work; workers'' compensation;
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work reintegration'
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keywords-plus: 'COMMON MENTAL-DISORDERS; REINTEGRATION PROCESSES; SUPERVISORS;
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ATTITUDES; EMPLOYEES; ABSENCE; INJURY; REHABILITATION; ACCOMMODATION;
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DISABILITIES'
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language: English
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number: '23'
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number-of-cited-references: '50'
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orcid-numbers: Dunstan, Debra/0000-0002-0298-7393
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pages: 2324-2333
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papis_id: e6f93a2d0ef15f2dfacaf927abfcc50c
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ref: Dunstan2016workplacemanagers
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times-cited: '5'
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title: Workplace managers' view of the role of co-workers in return-to-work
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2023-10-01 08:15:07 +00:00
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type: article
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2023-09-28 14:46:10 +00:00
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unique-id: WOS:000381937400008
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usage-count-last-180-days: '0'
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usage-count-since-2013: '16'
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volume: '38'
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web-of-science-categories: Rehabilitation
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year: '2016'
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