wow-inequalities/02-data/intermediate/wos_sample/8698dd09de764fb528a23d7bfcc4d088-negi-nalini-junko-a/info.yaml

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2023-09-28 14:46:10 +00:00
abstract: 'Public Policy Relevance Statement In the wake of COVID-19 and shift to
remote platforms, little is known about the telehealth implementation
experiences of social service providers who work with Latinx immigrants,
an underserved group with limited accessibility to reliable internet or
computers. Findings suggest that the lack of a clear and coordinated
federal, local, or organizational response led social service providers
to work beyond the scope of their routine duties to navigate unreliable
remote platforms to meet the rising needs of their Latinx immigrant
clients, which impacted work-related stress and satisfaction. The urgent
development of more equitable and accessible models of telehealth is
critical in the face of exacerbating disparities in the health and
social consequences of COVID-19 among Latinx immigrants.
The COVID-19 pandemic radically altered social service provision with
significant public health implications as social services often target
society''s most vulnerable with preventative health services addressing
social determinants of health. Social service providers serve as crucial
linkages to services for low-income Latinx immigrants who face
substantial barriers to health and social care. However, little is known
regarding how social service providers working with Latinx immigrants
navigated service delivery and the rapid transition to telehealth during
the COVID-19 pandemic. This mixed-methods (QUAL-quant; capitalization
denotes primacy) study used survey data collected from April 2020 to
October 2020 with Latinx immigrant serving as social service providers
in the Maryland-Washington, DC, region. Social ecological theory guided
the analysis of narrative data and the integration of quantitative data
with qualitative themes. Participants (N = 41) were majority women
(85.4\%), identified as Latinx (48.6\%) and elucidated themes related to
their transition to telehealth, including adjusting from in-person to
telehealth, barriers to telehealth implementation, impact on quality of
services, working to prevent clients'' disconnection to social services,
and work-related stress and satisfaction. Through the firsthand
experiences of frontline social service providers, results reveal
conditions of scarcity endemic in social services for Latinx immigrants
that preexisted the pandemic and became further constrained during a
time of heightened health and social need. Further, critical insights
regarding the use of remote modalities with vulnerable populations
(language minorities and immigrants) can be instructive in the
development of improved and accessible telehealth and remote programming
and services for Latinx immigrants.'
affiliation: 'Negi, NJ (Corresponding Author), Univ Maryland, Sch Social Work, 525
West Redwood St, Baltimore, MD 21201 USA.
Negi, Nalini Junko; Siegel, Jennifer L., Univ Maryland, Sch Social Work, 525 West
Redwood St, Baltimore, MD 21201 USA.'
author: Negi, Nalini Junko and Siegel, Jennifer L.
author-email: nnegi@ssw.umaryland.edu
author_list:
- family: Negi
given: Nalini Junko
- family: Siegel
given: Jennifer L.
da: '2023-09-28'
doi: 10.1037/ort0000626
earlyaccessdate: APR 2022
eissn: 1939-0025
files: []
issn: 0002-9432
journal: AMERICAN JOURNAL OF ORTHOPSYCHIATRY
keywords: telehealth; Latinx; immigrants; social services; COVID-19
keywords-plus: HEALTH; STRESS; WORK
language: English
number: '4'
number-of-cited-references: '61'
pages: 463-473
papis_id: 2b87079b2cbf38ac809a052d23b0134d
ref: Negi2022socialservice
times-cited: '1'
title: Social Service Providers Navigating the Rapid Transition to Telehealth With
Latinx Immigrants During the COVID-19 Pandemic
2023-10-01 08:15:07 +00:00
type: article
2023-09-28 14:46:10 +00:00
unique-id: WOS:000787978200001
usage-count-last-180-days: '0'
usage-count-since-2013: '4'
volume: '92'
web-of-science-categories: Psychiatry; Social Work
year: '2022'