2023-09-28 14:46:10 +00:00
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abstract: 'Measuring social sustainability performance involves assessing firms''
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implementation of social goals, including working conditions, health and
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safety, employee relationships, diversity, human rights, community
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engagement, and philanthropy. The concept of social sustainability is
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closely linked to the notion of decent work, which emphasizes productive
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work opportunities with fair income, secure workplaces, personal
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development prospects, freedom of expression and association, and equal
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treatment for both genders. However, the tourism sector, known for its
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significant share of informal labor-intensive work, faces challenges
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that hinder the achievement of decent work, such as extended working
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hours, low wages, limited social protection, and gender discrimination.
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This study assesses the social sustainability of the Portuguese tourism
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industry. The study collected data from the ``Quadros do Pessoal{''''}
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statistical tables for the years 2010 to 2020 to analyze the performance
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of Portuguese firms in the tourism sector and compare them with one
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another and with the overall national performance. The study focused on
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indicators such as employment, wages, and work accidents. The findings
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reveal fluctuations in employment and remuneration within the tourism
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sector and high growth rates in the tourism sector compared to the
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national average. A persistent gender pay gap is identified, which
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emphasizes the need to address this issue within the tourism industry.
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Despite some limitations, such as the lack of comparable data on work
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quality globally, incomplete coverage of sustainability issues, and
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challenges in defining and measuring social sustainability indicators,
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the findings have implications for policy interventions to enhance
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social sustainability in the tourism industry. By prioritizing decent
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work, safe working conditions, and equitable pay practices, stakeholders
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can promote social sustainability, stakeholder relationships, and
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sustainable competitive advantage. Policymakers are urged to support
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these principles to ensure the long-term sustainability of the tourism
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industry and foster a more inclusive and equitable society. This study
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provides insights for Tourism Management, sustainable Human Resource
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Management, Development Studies, and organizational research, guiding
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industry stakeholders in promoting corporate social sustainability, firm
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survival, and economic growth.'
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affiliation: 'Santos, E (Corresponding Author), Polytech Inst Leiria, Ctr Appl Res
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Management \& Econ, P-2411901 Leiria, Portugal.
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Santos, Eleonora, Polytech Inst Leiria, Ctr Appl Res Management \& Econ, P-2411901
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Leiria, Portugal.'
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article-number: '10329'
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author: Santos, Eleonora
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author-email: eleonora.santos@ipleiria.pt
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author_list:
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- family: Santos
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given: Eleonora
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da: '2023-09-28'
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doi: 10.3390/su151310329
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eissn: 2071-1050
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files: []
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journal: SUSTAINABILITY
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keywords: social sustainability; decent work; tourism industry; gender wage gap
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keywords-plus: MANAGEMENT; PERFORMANCE; COVID-19
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language: English
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month: JUL
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number: '13'
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number-of-cited-references: '86'
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orcid-numbers: Santos, Eleonora/0000-0003-4693-0804
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papis_id: dbd2e6829c7116d91cb96b0e77144626
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ref: Santos2023neglectprogress
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times-cited: '3'
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title: 'From Neglect to Progress: Assessing Social Sustainability and Decent Work
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in the Tourism Sector'
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2023-10-01 08:15:07 +00:00
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type: article
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2023-09-28 14:46:10 +00:00
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unique-id: WOS:001031146700001
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usage-count-last-180-days: '2'
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usage-count-since-2013: '2'
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volume: '15'
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web-of-science-categories: 'Green \& Sustainable Science \& Technology; Environmental
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Sciences;
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Environmental Studies'
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year: '2023'
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