2023-09-28 14:46:10 +00:00
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abstract: 'This study aimed to ascertain the systemic barriers encountered by
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oncology health professionals (HPs) working with patients from ethnic
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minorities to guide the development of a communication skills training
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programme. Twelve medical and five radiation oncologists and 21 oncology
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nurses were invited to participate in this qualitative study.
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Participants were interviewed individually or in a focus group about
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their experiences working with people from minority backgrounds. All
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interviews were transcribed verbatim and analysed thematically. HPs
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encountered language and communication barriers in their interactions
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with patients and their families, which were perceived to impact
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negatively on the quality and amount of information and support
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provided. There was a shortage of, and poor processes for engaging,
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interpreters and some HPs were concerned about the accuracy of
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interpretation. HPs expressed a need for training in cultural awareness
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and communication skills with a preference for face-to-face delivery. A
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lack of funding, a culture of learning on the job, and time constraints
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were systemic barriers to training. Oncologists and oncology nurses
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encounter complex challenges in clinical interactions with minority
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patients and their families, including difficulties working with
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interpreters. Formal training programmes targeted to the development of
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culturally competent communication skills are required.'
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affiliation: 'Meiser, B (Corresponding Author), Univ New South Wales, Prince Wales
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Clin Sch, Lowy Canc Res Bldg C25, Sydney, NSW, Australia.
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Watts, K. J.; Meiser, B.; Zilliacus, E.; Kaur, R.; Taouk, M.; Goldstein, D., Univ
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New South Wales, Prince Wales Clin Sch, Lowy Canc Res Bldg C25, Sydney, NSW, Australia.
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Girgis, A., Univ New South Wales, Prince Wales Clin Sch, Psychooncol Res Grp, Sydney,
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NSW, Australia.
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Girgis, A., Univ New South Wales, South Western Sydney Clin Sch, Ctr Oncol Educ
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\& Res Translat, Ingham Inst Appl Med Res,Psychooncol Res Grp, Sydney, NSW, Australia.
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Butow, P., Univ Sydney, Psychooncol Cooperat Res Grp, Ctr Med Psychol \& Evidence
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Based Decis Making, Sydney, NSW, Australia.
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Kissane, D. W., Monash Univ, Dept Psychiat, Monash Hlth, Sch Clin Sci,Psychiat,
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Clayton, Vic, Australia.
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Hale, S., Univ New South Wales, Fac Arts \& Social Sci, Interpreting \& Translat,
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Sydney, NSW, Australia.
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Perry, A., South Eastern Sydney Local Hlth Dist, Multicultural Hlth Serv, Sydney,
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NSW, Australia.
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Aranda, S. K., Univ Melbourne, Sch Hlth Sci, Melbourne, Vic, Australia.
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Aranda, S. K., Canc Council Australia, Sydney, NSW, Australia.
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Goldstein, D., Prince Wales Hosp, Dept Med Oncol, Sydney, NSW, Australia.'
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article-number: e12758
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author: Watts, K. J. and Meiser, B. and Zilliacus, E. and Kaur, R. and Taouk, M. and
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Girgis, A. and Butow, P. and Kissane, D. W. and Hale, S. and Perry, A. and Aranda,
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S. K. and Goldstein, D.
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author-email: b.meiser@unsw.edu.au
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author_list:
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- family: Watts
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given: K. J.
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- family: Meiser
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given: B.
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- family: Zilliacus
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given: E.
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- family: Kaur
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given: R.
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- family: Taouk
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given: M.
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- family: Girgis
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given: A.
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- family: Butow
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given: P.
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- family: Kissane
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given: D. W.
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- family: Hale
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given: S.
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- family: Perry
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given: A.
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- family: Aranda
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given: S. K.
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- family: Goldstein
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given: D.
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da: '2023-09-28'
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doi: 10.1111/ecc.12758
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eissn: 1365-2354
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files: []
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issn: 0961-5423
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journal: EUROPEAN JOURNAL OF CANCER CARE
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keywords: 'communication skills; cultural competence; health professionals;
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minority patients; oncology'
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keywords-plus: 'COMMUNICATION-SKILLS; HEALTH-CARE; CULTURAL COMPETENCE; LANGUAGE
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BARRIERS; CANCER-DIAGNOSIS; KNOWLEDGE; IMPACT; DOCTOR; WOMEN'
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language: English
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month: MAR
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number: '2'
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number-of-cited-references: '40'
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orcid-numbers: 'Hale, Sandra B/0000-0003-4291-4022
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Butow, Phyllis/0000-0003-3562-6954
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Aranda, Sanchia/0000-0003-4170-9799
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Kissane, David/0000-0002-5930-4573
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Meiser, Bettina/0000-0002-5086-0784'
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papis_id: 4a9649af77b8ea54a1afeb2ade24a4d3
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ref: Watts2018perspectivesoncology
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researcherid-numbers: 'Hale, Sandra B/J-6535-2012
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Meiser, Bettina/AAG-5480-2021
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Butow, Phyllis/JDV-8766-2023
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goldstein, david/J-6711-2012
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'
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times-cited: '15'
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title: 'Perspectives of oncology nurses and oncologists regarding barriers to working
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with patients from a minority background: Systemic issues and working with interpreters'
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2023-10-01 08:15:07 +00:00
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type: article
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2023-09-28 14:46:10 +00:00
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unique-id: WOS:000428321300023
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usage-count-last-180-days: '0'
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usage-count-since-2013: '11'
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volume: '27'
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web-of-science-categories: Oncology; Health Care Sciences \& Services; Nursing; Rehabilitation
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year: '2018'
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