2023-09-28 14:46:10 +00:00
|
|
|
abstract: 'The Portuguese business structure is essentially composed of small and
|
|
|
|
|
|
|
|
|
|
medium-sized enterprises (SMEs), which, despite their size, generate
|
|
|
|
|
|
|
|
|
|
employment and contribute to the increase of national income. In many of
|
|
|
|
|
|
|
|
|
|
these companies, some of them having less than ten employees, management
|
|
|
|
|
|
|
|
|
|
and operational functions are often carried out by the entrepreneur. In
|
|
|
|
|
|
|
|
|
|
addition, the entrepreneur does not always have technical knowledge in
|
|
|
|
|
|
|
|
|
|
management, nor do they have the available time (since they have various
|
|
|
|
|
|
|
|
|
|
responsibilities within the company) to develop and implement a
|
|
|
|
|
|
|
|
|
|
management strategy that allows the enterprise to remain in the market
|
|
|
|
|
|
|
|
|
|
while adopting a more conscious, consistent and sustained orientation.
|
|
|
|
|
|
|
|
|
|
Within the scope of the Operational Program for Competitiveness and
|
|
|
|
|
|
|
|
|
|
Internationalization - Portugal 2020, the Balanced ScoreCard (BSC)
|
|
|
|
|
|
|
|
|
|
strategic management instrument was developed and implemented in several
|
|
|
|
|
|
|
|
|
|
companies and sectors of the Portuguese economy. This instrument was
|
|
|
|
|
|
|
|
|
|
crucial in initiating a process of strategic thinking which, quite
|
|
|
|
|
|
|
|
|
|
possibly, would not have happened in such a short time horizon. This
|
|
|
|
|
|
|
|
|
|
research work analyses through an essentially qualitative research the
|
|
|
|
|
|
|
|
|
|
way the BSC instrument was developed and implemented. Another objective
|
|
|
|
|
|
|
|
|
|
is to understand the main advantages of its use and its main application
|
|
|
|
|
|
|
|
|
|
constraints. The data was gathered through a semi-structured interview
|
|
|
|
|
|
|
|
|
|
developed for the owners of four Portuguese SMEs in the northern region
|
|
|
|
|
|
|
|
|
|
Portugal, targeted under the abovementioned programme framework. The
|
|
|
|
|
|
|
|
|
|
results demonstrate the instrument was essential for the development of
|
|
|
|
|
|
|
|
|
|
a structured strategic thinking, as well as for a better performance
|
|
|
|
|
|
|
|
|
|
and, consequently, to the improvement of the competitiveness of the
|
|
|
|
|
|
|
|
|
|
targeted companies. The results also show the instrument had to be
|
|
|
|
|
|
|
|
|
|
adapted and simplified and its implementation has to involve all the
|
|
|
|
|
|
|
|
|
|
employees of the enterprises.'
|
|
|
|
|
affiliation: 'Cardim, S (Corresponding Author), Inst Polytech Braganca, Braganca,
|
|
|
|
|
Portugal.
|
|
|
|
|
|
|
|
|
|
Cardim, Sofia; Nunes, Alcina; Fernandes, Paula Odete, Inst Polytech Braganca, Braganca,
|
|
|
|
|
Portugal.
|
|
|
|
|
|
|
|
|
|
Nunes, Alcina; Fernandes, Paula Odete, Inst Polytech Braganca, Appl Management Res
|
|
|
|
|
Unit UNIAG, Braganca, Portugal.
|
|
|
|
|
|
|
|
|
|
Branco, Frederico, Univ Tras Os Montes \& Alto Douro, Vila Real, Portugal.
|
|
|
|
|
|
|
|
|
|
Branco, Frederico, INESC TEC, Vila Real, Portugal.
|
|
|
|
|
|
|
|
|
|
Branco, Frederico, UTAD, Vila Real, Portugal.'
|
|
|
|
|
author: Cardim, Sofia and Nunes, Alcina and Fernandes, Paula Odete and Branco, Frederico
|
|
|
|
|
author-email: 'sofiacardim@ipb.pt
|
|
|
|
|
|
|
|
|
|
alcina@ipb.pt
|
|
|
|
|
|
|
|
|
|
pof@ipb.pt
|
|
|
|
|
|
|
|
|
|
fbranco@utad.pt'
|
|
|
|
|
author_list:
|
|
|
|
|
- family: Cardim
|
|
|
|
|
given: Sofia
|
|
|
|
|
- family: Nunes
|
|
|
|
|
given: Alcina
|
|
|
|
|
- family: Fernandes
|
|
|
|
|
given: Paula Odete
|
|
|
|
|
- family: Branco
|
|
|
|
|
given: Frederico
|
|
|
|
|
booktitle: 'PROCEEDINGS OF THE 13TH EUROPEAN CONFERENCE ON INNOVATION AND
|
|
|
|
|
|
|
|
|
|
ENTREPRENEURSHIP (ECIE 2018)'
|
|
|
|
|
da: '2023-09-28'
|
|
|
|
|
editor: Costa, C and AuYongOliveira, M and Amorim, MPC
|
|
|
|
|
eissn: 2049-1069
|
|
|
|
|
files: []
|
|
|
|
|
isbn: 978-1-911218-98-2
|
|
|
|
|
issn: 2049-1050
|
|
|
|
|
keywords: 'Balanced ScoreCard; SMEs; strategic thinking; performance;
|
|
|
|
|
|
|
|
|
|
competitiveness; Portugal'
|
|
|
|
|
language: English
|
|
|
|
|
note: '13th European Conference on Innovation and Entrepreneurship (ECIE),
|
|
|
|
|
|
|
|
|
|
Aveiro, PORTUGAL, SEP 20-21, 2018'
|
|
|
|
|
number-of-cited-references: '17'
|
|
|
|
|
orcid-numbers: 'Fernandes, Paula Odete/0000-0001-8714-4901
|
|
|
|
|
|
|
|
|
|
Nunes, Alcina/0000-0003-4056-9747
|
|
|
|
|
|
|
|
|
|
Cardim Barata, Ana Sofia/0000-0002-7506-5111
|
|
|
|
|
|
|
|
|
|
Branco, Frederico/0000-0001-8434-4887'
|
|
|
|
|
pages: 177-182
|
|
|
|
|
papis_id: 93f6954736ef96101ed8036b25be2812
|
|
|
|
|
ref: Cardim2018implementationbalanc
|
|
|
|
|
researcherid-numbers: 'Fernandes, Paula Odete/N-3804-2013
|
|
|
|
|
|
|
|
|
|
Nunes, Alcina/M-8259-2013
|
|
|
|
|
|
|
|
|
|
Fernandes, Pedro/HGF-1507-2022
|
|
|
|
|
|
|
|
|
|
Branco, Frederico/GPT-3972-2022
|
|
|
|
|
|
|
|
|
|
Cardim Barata, Ana Sofia/HPG-9403-2023
|
|
|
|
|
|
|
|
|
|
'
|
|
|
|
|
series: 'Proceedings of the European Conference on Entrepreneurship and
|
|
|
|
|
|
|
|
|
|
Innovation'
|
|
|
|
|
times-cited: '0'
|
|
|
|
|
title: 'Implementation of Balanced ScoreCard: Simplify strategic thinking development
|
|
|
|
|
in Portuguese SMEs'
|
2023-10-01 08:15:07 +00:00
|
|
|
type: proceedings
|
2023-09-28 14:46:10 +00:00
|
|
|
unique-id: WOS:000540889200020
|
|
|
|
|
usage-count-last-180-days: '0'
|
|
|
|
|
usage-count-since-2013: '2'
|
|
|
|
|
web-of-science-categories: Business; Social Sciences, Interdisciplinary
|
|
|
|
|
year: '2018'
|
