wow-inequalities/02-data/intermediate/wos_sample/2db0bb851b64d134edb58f91d3f9f6d0-jones-janet-e.-and/info.yaml

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YAML

abstract: 'Background
Health policies in most high income countries increasingly recommend
provision of routine outpatient care via remote (video and/or telephone)
appointments, especially due to the pandemic. This is thought to improve
access to care and promote efficiency within resource-constrained health
services. There is limited evidence about the impact on existing
inequalities in the invitation and uptake of health services when remote
outpatient care is offered.
Aim
To systematically review the evidence on the offer and/or uptake of
real-time remote outpatient consultations in secondary and tertiary
care, assessed according to key sociodemographic characteristics.
Methods
Seven electronic bibliographic databases were searched for studies
reporting the proportion of patients with key characteristics (following
PROGRESS Plus criteria) who were offered and/or accepted real-time
remote outpatient consultation for any chronic condition. Comparison
groups included usual care (face-to-face), another intervention, or
offer/uptake within a comparable time period. Study processes were
undertaken in duplicate. Data are reported narratively.
Results
Twenty-nine studies were included. Uptake of video consultations ranged
from 5\% to 78\% and telephone consultations from 12\% to 78\%. Patients
aged over 65, with lower educational attainment, on lower household
incomes and without English as a first language were least likely to
have a remote consultation. Females were generally more likely to have
remote consultations than males. Non-white ethnicities were less likely
to use remote consultations but where they did, were significantly more
likely to choose telephone over video appointments (p<0.001).
Conclusions
Offering remote consultations may perpetuate or exacerbate existing
health inequalities in access to healthcare. More research is needed on
current health disparities by sociodemographic characteristics and to
explore what works well for different patient groups and why so that
processes can be designed to ameliorate these health disparities.'
affiliation: 'Jones, JE (Corresponding Author), Univ Birmingham, Inst Appl Hlth Res,
Birmingham, W Midlands, England.
Jones, Janet E.; Damery, Sarah L.; Phillips, Katherine; Retzer, Ameeta; Nayyar,
Pamela; Jolly, Kate, Univ Birmingham, Inst Appl Hlth Res, Birmingham, W Midlands,
England.
Retzer, Ameeta, Univ Birmingham, Ctr Patient Reported Outcomes Res, Inst Appl Hlth
Res, Birmingham, W Midlands, England.'
article-number: e0269435
author: Jones, Janet E. and Damery, Sarah L. and Phillips, Katherine and Retzer, Ameeta
and Nayyar, Pamela and Jolly, Kate
author-email: j.e.jones@bham.ac.uk
author_list:
- family: Jones
given: Janet E.
- family: Damery
given: Sarah L.
- family: Phillips
given: Katherine
- family: Retzer
given: Ameeta
- family: Nayyar
given: Pamela
- family: Jolly
given: Kate
da: '2023-09-28'
doi: 10.1371/journal.pone.0269435
files: []
issn: 1932-6203
journal: PLOS ONE
keywords-plus: 'HEALTH INEQUALITIES; TELEMEDICINE USE; DIGITAL HEALTH; UNITED-STATES;
TELEHEALTH; SURGERY; LANGUAGE; VISITS; LENS'
language: English
number: '6'
number-of-cited-references: '75'
orcid-numbers: 'Jones, Janet/0000-0002-9057-6956
Jolly, Kate/0000-0002-6224-2115
Damery, Sarah/0000-0003-3681-8608
Phillips, Katherine/0000-0003-0674-605X'
papis_id: 6532ebc4c9ee11e3ecc589a93e185f56
ref: Jones2022realtimeremote
researcherid-numbers: 'Damery, Sarah/ABA-8641-2021
'
tags:
- relevant
- review
times-cited: '2'
title: 'Real-time remote outpatient consultations in secondary and tertiary care:
A systematic review of inequalities in invitation and uptake'
type: article
unique-id: WOS:000843567600097
usage-count-last-180-days: '0'
usage-count-since-2013: '0'
volume: '17'
web-of-science-categories: Multidisciplinary Sciences
year: '2022'