abstract: 'Objective: This qualitative study aimed to identify doctors'' and nurses'' perceptions of patient-, provider-, and system-level factors associated with human papillomavirus (HPV) vaccine completion that may be targets for intervention. Methods: We analyzed data from 61 qualitative interviews with pediatricians, family medicine physicians, and immunization nurses at medical centers that had the highest and lowest HPV vaccine completion rates within the same health care system. Results: In both groups, almost all providers reported strong support for the HPV vaccine. In detailing how they talk to parents and patients about the vaccine, more of the providers working at higher completion centers described using effective communication techniques, including engaging parents and patients in two-way conversation and demonstrating awareness of cultural and practical barriers to completion that families may face. Providers at higher completion centers were also more likely to depict a local medical culture supportive of and committed to HPV vaccine completion, with greater levels of proactivity and teamwork. In contrast, providers working at lower completion medical centers described a lack of proactivity, and the strategies they suggested to improve HPV vaccine completion tended to be approaches that someone other than medical providers would implement. The comments made by these providers sometimes reflected a level of negativity and judgment absent from the comments of providers at higher completion centers. Conclusion: Interventions to improve HPV vaccination completion rates should address both individual and system-level factors. Improving communication skills, encouraging a supportive medical culture, and addressing resource issues is likely to improve vaccine adherence. (C) 2016 Published by Elsevier Ltd.' affiliation: 'Hudson, SM; Chao, C (Corresponding Author), Kaiser Permanente So Calif, Dept Res \& Evaluat, 100 S Los Robles,2nd Floor, Pasadena, CA 91101 USA. Hudson, Sharon M.; Preciado, Melissa; Chao, Chun, Kaiser Permanente So Calif, Dept Res \& Evaluat, 100 S Los Robles,2nd Floor, Pasadena, CA 91101 USA. Rondinelli, June, Kaiser Permanente So Calif, Reg Nursing Res Program, 393 E Walnut St, Pasadena, CA 91188 USA. Glenn, Beth A., Univ Calif Los Angeles, Ctr Canc Prevent \& Control Res, UCLA Kaiser Permanente Ctr Hlth Equ, Fielding Sch Publ Hlth, 650 Charles Young Dr South,A2-125 CHS,Box 956900, Los Angeles, CA 90095 USA. Glenn, Beth A., Univ Calif Los Angeles, Jonsson Comprehens Canc Ctr, 650 Charles Young Dr South,A2-125 CHS,Box 956900, Los Angeles, CA 90095 USA.' author: Hudson, Sharon M. and Rondinelli, June and Glenn, Beth A. and Preciado, Melissa and Chao, Chun author-email: 'Sharon.M.Hudson@kp.org June.L.Rondinelli@kp.org bglenn@ucla.edu Melissa.X.Preciado@kp.org Chun.R.Chao@kp.org' author_list: - family: Hudson given: Sharon M. - family: Rondinelli given: June - family: Glenn given: Beth A. - family: Preciado given: Melissa - family: Chao given: Chun da: '2023-09-28' doi: 10.1016/j.vaccine.2016.02.066 eissn: 1873-2518 files: [] issn: 0264-410X journal: VACCINE keywords: Human papillomavirus; Vaccine; Adherence; Patient-provider communication keywords-plus: 'HPV VACCINE; LOW-INCOME; PHYSICIAN COMMUNICATION; GIRLS; RECOMMENDATIONS; ATTITUDES' language: English month: JUN 24 number: '30' number-of-cited-references: '34' pages: 3515-3521 papis_id: bac97add6c9e39a8ace3dad78abbbede ref: Hudson2016humanpapillomavirus times-cited: '14' title: 'Human papillomavirus vaccine series completion: Qualitative information from providers within an integrated healthcare organization' type: article unique-id: WOS:000378955400012 usage-count-last-180-days: '0' usage-count-since-2013: '9' volume: '34' web-of-science-categories: Immunology; Medicine, Research \& Experimental year: '2016'