abstract: 'Based on an ethnographic project in a public high school in a low-income

  neighborhood in South Los Angeles, this paper argues that access to

  information and communication technologies (ICTs) cannot be taken as

  helpful or empowering on its own terms; instead, concerns about justice

  must be accounted for by the local communities technology is meant to

  benefit. This paper juxtaposes the concept of technological access with

  recent work in feminist science and technology studies (STS) on

  infrastructure, maintenance, and ethics. In contrast to popular

  descriptions of ICTs as emancipatory and transformative, in the setting

  of an urban school, access produced extensive demands for attention,

  time, and information. This paper focuses on the labor of a group of

  student workers, Student Technology Leaders (STLs), and how they became

  responsible for the significant amount of repair and maintenance work

  involved in keeping hundreds of new computing devices available for use.

  An expanded process of accounting can more realistically frame issues of

  justice and its relationship to ICTs. I use a town hall meeting held

  with these students as an example of a processual vision of justice, one

  that encourages the beneficiaries of technological access to evaluate

  costs, benefits, and ethical concerns together.'
affiliation: 'Crooks, RN (Corresponding Author), Univ Calif Irvine, Dept Informat,
  5019 Donald Bren Hall, Irvine, CA 92697 USA.

  Crooks, Roderic N., Univ Calif Irvine, Dept Informat, 5019 Donald Bren Hall, Irvine,
  CA 92697 USA.'
author: Crooks, Roderic N.
author-email: crooksr@uci.edu
author_list:
- family: Crooks
  given: Roderic N.
da: '2023-09-28'
doi: 10.1177/0162243918783053
eissn: 1552-8251
files: []
issn: 0162-2439
journal: SCIENCE TECHNOLOGY \& HUMAN VALUES
keywords: 'engagement; intervention; ethics; justice; inequality; protest;

  maintenance'
keywords-plus: DIGITAL DIVIDE; CARE; ACCOUNTABILITY; OBJECTS; REPAIR
language: English
month: JAN
number: '1'
number-of-cited-references: '57'
orcid-numbers: Crooks, Roderic/0000-0001-7514-7021
pages: 118-142
papis_id: f304e9928d963db61778c3614a651c63
ref: Crooks2019timesthirty
times-cited: '18'
title: 'Times Thirty: Access, Maintenance, and Justice'
type: article
unique-id: WOS:000453092500006
usage-count-last-180-days: '0'
usage-count-since-2013: '4'
volume: '44'
web-of-science-categories: Social Issues
year: '2019'