abstract: 'Introduction With COVID-19, there is urgency for policymakers to understand and respond to the health needs of slum communities. Lockdowns for pandemic control have health, social and economic consequences. We consider access to healthcare before and during COVID-19 with those working and living in slum communities. Methods In seven slums in Bangladesh, Kenya, Nigeria and Pakistan, we explored stakeholder perspectives and experiences of healthcare access for non-COVID-19 conditions in two periods: pre-COVID-19 and during COVID-19 lockdowns. Results Between March 2018 and May 2020, we engaged with 860 community leaders, residents, health workers and local authority representatives. Perceived common illnesses in all sites included respiratory, gastric, waterborne and mosquitoborne illnesses and hypertension. Pre-COVID, stakeholders described various preventive, diagnostic and treatment services, including well-used antenatal and immunisation programmes and some screening for hypertension, tuberculosis, HIV and vectorborne disease. In all sites, pharmacists and patent medicine vendors were key providers of treatment and advice for minor illnesses. Mental health services and those addressing gender-based violence were perceived to be limited or unavailable. With COVID-19, a reduction in access to healthcare services was reported in all sites, including preventive services. Cost of healthcare increased while household income reduced. Residents had difficulty reaching healthcare facilities. Fear of being diagnosed with COVID-19 discouraged healthcare seeking. Alleviators included provision of healthcare by phone, pharmacists/drug vendors extending credit and residents receiving philanthropic or government support; these were inconsistent and inadequate. Conclusion Slum residents'' ability to seek healthcare for non-COVID-19 conditions has been reduced during lockdowns. To encourage healthcare seeking, clear communication is needed about what is available and whether infection control is in place. Policymakers need to ensure that costs do not escalate and unfairly disadvantage slum communities. Remote consulting to reduce face-to-face contact and provision of mental health and gender-based violence services should be considered.' affiliation: 'Griffiths, F (Corresponding Author), Univ Warwick, Warwick Med Sch, Div Hlth Sci, Coventry, W Midlands, England. Ahmed, Syed A. K. Shifat; Choudhury, Nazratun Nayeem; Yusuf, Rita, Independent Univ Bangladesh, Ctr Hlth Populat \& Dev, Dhaka, Bangladesh. Ajisola, Motunrayo, Univ Ibadan, Natl Inst Hlth Res Project, Ibadan, Oyo State, Nigeria. Azeem, Kehkashan; Rizvi, Narjis; Azam, Syed Iqbal; Iqbal, Romaina; Nazish, Ahsana; Tabani, Komal, Aga Khan Univ, Community Hlth Sci Dept, Karachi, Pakistan. Bakibinga, Pauline; Kibe, Peter; Kabaria, Caroline; Kisia, Lyagamula; Kyobutungi, Catherine; Mberu, Blessing; Mohamed, Shukri F., African Populat \& Hlth Res Ctr, Nairobi, Kenya. Chen, Yen-Fu; Griffiths, Frances; Harris, Bronwyn; Smith, Simon; Watson, Samuel, I; Wilson, Ria; Aujla, Navneet; Gill, Paramjit; Mohamed, Shukri F.; Oyebode, Oyinlola; Uthman, Olalekan A., Univ Warwick, Warwick Med Sch, Div Hlth Sci, Coventry, W Midlands, England. Fayehun, Olufunke, Univ Ibadan, Fac Social Sci, Dept Sociol, Ibadan, Oyo State, Nigeria. Griffiths, Frances, Univ Witwatersrand, Sch Publ Hlth, Ctr Hlth Policy, Johannesburg, South Africa. Lilford, Richard J.; Sartori, Jo; Watson, Samuel, I, Univ Birmingham, Inst Appl Hlth Res, Coll Med \& Dent Sci, Birmingham, W Midlands, England. Omigbodun, Akinyinka, Univ Ibadan, Coll Med, Fac Clin Sci, Dept Obstet \& Gynaecol, Ibadan, Oyo State, Nigeria. Yeboah, Godwin; Porto de Albuquerque, Joao; Tregonning, Grant, Univ Warwick, Inst Global Sustainable Dev, Coventry, W Midlands, England. Diggle, Peter J., Univ Lancaster, Lancaster Med Sch, Lancaster, England. Madan, Jason J., Univ Warwick, Warwick Med Sch, Warwick Clin Trials Unit, Coventry, W Midlands, England. Odubanjo, Oladoyin, Nigerian Acad Sci, Lagos, Nigeria. Osuh, Mary E., Univ Ibadan, Coll Med, Dept Periodontol \& Community Dent, Fac Dent, Ibadan, Oyo State, Nigeria. Owoaje, Eme, Univ Ibadan, Fac Publ Hlth, Coll Med, Dept Community Med, Ibadan, Oyo State, Nigeria. Rahman, Omar, Univ Liberal Arts Bangladesh, Dhaka, Bangladesh. Taiwo, Olalekan John, Univ Ibadan, Dept Geog, Fac Social Sci, Ibadan, Oyo State, Nigeria.' article-number: e003042 author: Ahmed, Syed A. K. Shifat and Ajisola, Motunrayo and Azeem, Kehkashan and Bakibinga, Pauline and Chen, Yen-Fu and Choudhury, Nazratun Nayeem and Fayehun, Olufunke and Griffiths, Frances and Harris, Bronwyn and Kibe, Peter and Lilford, Richard J. and Omigbodun, Akinyinka and Rizvi, Narjis and Sartori, Jo and Smith, Simon and Watson I, Samuel and Wilson, Ria and Yeboah, Godwin and Aujla, Navneet and Azam, Syed Iqbal and Diggle, Peter J. and Gill, Paramjit and Iqbal, Romaina and Kabaria, Caroline and Kisia, Lyagamula and Kyobutungi, Catherine and Madan, Jason J. and Mberu, Blessing and Mohamed, Shukri F. and Nazish, Ahsana and Odubanjo, Oladoyin and Osuh, Mary E. and Owoaje, Eme and Oyebode, Oyinlola and Porto de Albuquerque, Joao and Rahman, Omar and Tabani, Komal and Taiwo, Olalekan John and Tregonning, Grant and Uthman, Olalekan A. and Yusuf, Rita and Collaborative, Improving Hlth Slums author-email: f.e.griffiths@warwick.ac.uk author_list: - family: Ahmed given: Syed A. K. Shifat - family: Ajisola given: Motunrayo - family: Azeem given: Kehkashan - family: Bakibinga given: Pauline - family: Chen given: Yen-Fu - family: Choudhury given: Nazratun Nayeem - family: Fayehun given: Olufunke - family: Griffiths given: Frances - family: Harris given: Bronwyn - family: Kibe given: Peter - family: Lilford given: Richard J. - family: Omigbodun given: Akinyinka - family: Rizvi given: Narjis - family: Sartori given: Jo - family: Smith given: Simon - family: Watson I given: Samuel - family: Wilson given: Ria - family: Yeboah given: Godwin - family: Aujla given: Navneet - family: Azam given: Syed Iqbal - family: Diggle given: Peter J. - family: Gill given: Paramjit - family: Iqbal given: Romaina - family: Kabaria given: Caroline - family: Kisia given: Lyagamula - family: Kyobutungi given: Catherine - family: Madan given: Jason J. - family: Mberu given: Blessing - family: Mohamed given: Shukri F. - family: Nazish given: Ahsana - family: Odubanjo given: Oladoyin - family: Osuh given: Mary E. - family: Owoaje given: Eme - family: Oyebode given: Oyinlola - family: Porto de Albuquerque given: Joao - family: Rahman given: Omar - family: Tabani given: Komal - family: Taiwo given: Olalekan John - family: Tregonning given: Grant - family: Uthman given: Olalekan A. - family: Yusuf given: Rita - family: Collaborative given: Improving Hlth Slums da: '2023-09-28' doi: 10.1136/bmjgh-2020-003042 esi-highly-cited-paper: Y esi-hot-paper: N files: [] issn: 2059-7908 journal: BMJ GLOBAL HEALTH keywords: 'health policy; health systems; public health; other infection; disease; disorder; or injury; qualitative study' keywords-plus: DOMESTIC VIOLENCE; MODEL language: English month: AUG number: '8' number-of-cited-references: '54' orcid-numbers: 'Yeboah, Godwin/0000-0003-4618-3175 de Albuquerque, Joao Porto/0000-0002-3160-3168 Kibe, Peter Mwangi/0000-0002-9027-9054 Oyebode, Oyinlola/0000-0003-0925-9839 Ajisola, Motunrayo/0000-0002-1704-0944 Owoaje, Eme/0000-0002-0491-6732 Griffiths, Frances/0000-0002-4173-1438 Kisia, Lyagamula/0000-0002-2045-6158 Madan, Jason/0000-0003-4316-1480 Lilford, Richard/0000-0002-0634-984X Sartori, Jo/0000-0002-8681-9329 Fayehun, Olufunke/0000-0002-3769-2130 Watson, Sam/0000-0002-8972-769X OSUH PhD, Mary Ebelechukwu/0000-0003-2367-6487 Kyobutungi, Catherine/0000-0002-5344-5631 Harris, Bronwyn/0000-0003-4695-008X Bakibinga, Pauline/0000-0001-7097-5450 Ahmed, Syed A K Shifat/0000-0001-8166-7971 Chen, Yen-Fu/0000-0002-9446-2761' papis_id: 24d71ff29ca6b86a56caeca5d49a5695 ref: Ahmed2020impactsocietal researcherid-numbers: 'Yeboah, Godwin/D-5080-2015 de Albuquerque, Joao Porto/O-2972-2019 Kibe, Peter Mwangi/AAA-7500-2022 Oyebode, Oyinlola/ABE-1256-2021 Diggle, Peter J/A-3025-2009 ' times-cited: '144' title: 'Impact of the societal response to COVID-19 on access to healthcare for non-COVID-19 health issues in slum communities of Bangladesh, Kenya, Nigeria and Pakistan: results of pre-COVID and COVID-19 lockdown stakeholder engagements' type: article unique-id: WOS:000564358100009 usage-count-last-180-days: '2' usage-count-since-2013: '32' volume: '5' web-of-science-categories: Public, Environmental \& Occupational Health year: '2020'