abstract: 'BackgroundResidential Aged Care Facilities (RACFs) are moving towards a Consumer Directed Care (CDC) model of care. There are limited examples of CDC in ageing research, and no evaluation of a comprehensive CDC intervention in residential care was located. This study will implement and evaluate a staff training program, Resident at the Center of Care (RCC), designed to facilitate and drive CDC in residential care.MethodsThe study will adopt a cluster randomized controlled design with 39 facilities randomly allocated to one of three conditions: delivery of the RCC program plus additional organizational support, delivery of the program without additional support, and care as usual. A total of 834 staff (22 in each facility, half senior, half general staff) as well as 744 residents (20 in each facility) will be recruited to participate in the study. The RCC program comprises five sessions spread over nine weeks: Session 1 clarifies CDC principles; Sessions 2 to 5 focus on skills to build and maintain working relationships with residents, as well as identifying organizational barriers and facilitators regarding the implementation of CDC. The primary outcome measure is resident quality of life. Secondary outcome measures are resident measures of choice and control, the working relationship between resident and staff; staff reports of transformational leadership, job satisfaction, intention to quit, experience of CDC, work role stress, organizational climate, and organizational readiness for change. All measures will be completed at four time points: pre-intervention, 3-months, 6-months, and 12-month follow-up. Primary analyses will be conducted on an intention to treat basis. Outcomes for the three conditions will be compared with multilevel linear regression modelling.DiscussionThe RCC program is designed to improve the knowledge and skills of staff and encourage transformational leadership and organizational change that supports implementation of CDC. The overarching goal is to improve the quality of life and care of older people living in residential care.' affiliation: 'McCabe, MP (Corresponding Author), Swinburne Univ Technol, Sch Hlth Sci, H95 POB 218, Hawthorn, Vic 3122, Australia. McCabe, Marita P.; Byers, Jessica, Swinburne Univ Technol, Sch Hlth Sci, H95 POB 218, Hawthorn, Vic 3122, Australia. Beattie, Elizabeth, Queensland Univ Technol, Dementia Ctr Res Collaborat, Brisbane, Qld, Australia. Karantzas, Gery; Mellor, David, Deakin Univ, Sch Psychol, Geelong, Vic, Australia. Sanders, Kerrie, Univ Melbourne, Dept Med, Melbourne, Vic, Australia. Sanders, Kerrie, Sunshine Hosp, Western Hlth, Melbourne, Vic, Australia. Busija, Lucy, Monash Univ, Melbourne, Vic, Australia. Goodenough, Belinda, Univ Wollongong, Dementia Training Australia, Melbourne, NSW, Australia. Bennett, Michelle, Australian Catholic Univ, Sch Allied Hlth, Sydney, NSW, Australia. von Treuer, Kathryn, Cairnmillar Inst, Melbourne, Vic, Australia.' article-number: '287' author: McCabe, Marita P. and Beattie, Elizabeth and Karantzas, Gery and Mellor, David and Sanders, Kerrie and Busija, Lucy and Goodenough, Belinda and Bennett, Michelle and von Treuer, Kathryn and Byers, Jessica author-email: mmccabe@swin.edu.au author_list: - family: McCabe given: Marita P. - family: Beattie given: Elizabeth - family: Karantzas given: Gery - family: Mellor given: David - family: Sanders given: Kerrie - family: Busija given: Lucy - family: Goodenough given: Belinda - family: Bennett given: Michelle - family: von Treuer given: Kathryn - family: Byers given: Jessica da: '2023-09-28' doi: 10.1186/s12877-018-0966-1 eissn: 1471-2318 files: [] journal: BMC GERIATRICS keywords: 'Consumer directed care; Staff training; Resident quality of life; Residential aged care; Resident choice and control' keywords-plus: 'ORGANIZATIONAL-CHANGE; DEMENTIA; SATISFACTION; PERSPECTIVES; SERVICES; SCALE; HOME' language: English month: NOV 23 number-of-cited-references: '30' orcid-numbers: 'Busija, Lucy/0000-0001-7464-9089 Karantzas, Gery/0000-0002-1503-2991 Sanders, Kerrie/0000-0002-2718-6592 Goodenough, Belinda/0000-0003-0347-7915 McCabe, Marita/0000-0002-4989-8582 Byers, Jessica/0000-0002-6812-5796' papis_id: e11f9c7ff93ea0f3dc0871dba54b9815 ref: Mccabe2018randomizedcontrolled researcherid-numbers: 'Busija, Lucy/Y-6064-2019 Larkin, Natasha A/O-1834-2016 von Treuer, Kathryn/HOC-4941-2023 David, Maribel/E-2812-2012 Sanders, Kerrie/E-9033-2015 ' times-cited: '7' title: A randomized controlled trial to evaluate the effectiveness of a staff training program to implement consumer directed care on resident quality of life in residential aged care type: article unique-id: WOS:000451055600001 usage-count-last-180-days: '2' usage-count-since-2013: '8' volume: '18' web-of-science-categories: Geriatrics \& Gerontology; Gerontology year: '2018'