abstract: 'Measuring social sustainability performance involves assessing firms''

  implementation of social goals, including working conditions, health and

  safety, employee relationships, diversity, human rights, community

  engagement, and philanthropy. The concept of social sustainability is

  closely linked to the notion of decent work, which emphasizes productive

  work opportunities with fair income, secure workplaces, personal

  development prospects, freedom of expression and association, and equal

  treatment for both genders. However, the tourism sector, known for its

  significant share of informal labor-intensive work, faces challenges

  that hinder the achievement of decent work, such as extended working

  hours, low wages, limited social protection, and gender discrimination.

  This study assesses the social sustainability of the Portuguese tourism

  industry. The study collected data from the ``Quadros do Pessoal{''''}

  statistical tables for the years 2010 to 2020 to analyze the performance

  of Portuguese firms in the tourism sector and compare them with one

  another and with the overall national performance. The study focused on

  indicators such as employment, wages, and work accidents. The findings

  reveal fluctuations in employment and remuneration within the tourism

  sector and high growth rates in the tourism sector compared to the

  national average. A persistent gender pay gap is identified, which

  emphasizes the need to address this issue within the tourism industry.

  Despite some limitations, such as the lack of comparable data on work

  quality globally, incomplete coverage of sustainability issues, and

  challenges in defining and measuring social sustainability indicators,

  the findings have implications for policy interventions to enhance

  social sustainability in the tourism industry. By prioritizing decent

  work, safe working conditions, and equitable pay practices, stakeholders

  can promote social sustainability, stakeholder relationships, and

  sustainable competitive advantage. Policymakers are urged to support

  these principles to ensure the long-term sustainability of the tourism

  industry and foster a more inclusive and equitable society. This study

  provides insights for Tourism Management, sustainable Human Resource

  Management, Development Studies, and organizational research, guiding

  industry stakeholders in promoting corporate social sustainability, firm

  survival, and economic growth.'
affiliation: 'Santos, E (Corresponding Author), Polytech Inst Leiria, Ctr Appl Res
  Management \& Econ, P-2411901 Leiria, Portugal.

  Santos, Eleonora, Polytech Inst Leiria, Ctr Appl Res Management \& Econ, P-2411901
  Leiria, Portugal.'
article-number: '10329'
author: Santos, Eleonora
author-email: eleonora.santos@ipleiria.pt
author_list:
- family: Santos
  given: Eleonora
da: '2023-09-28'
doi: 10.3390/su151310329
eissn: 2071-1050
files: []
journal: SUSTAINABILITY
keywords: social sustainability; decent work; tourism industry; gender wage gap
keywords-plus: MANAGEMENT; PERFORMANCE; COVID-19
language: English
month: JUL
number: '13'
number-of-cited-references: '86'
orcid-numbers: Santos, Eleonora/0000-0003-4693-0804
papis_id: dbd2e6829c7116d91cb96b0e77144626
ref: Santos2023neglectprogress
times-cited: '3'
title: 'From Neglect to Progress: Assessing Social Sustainability and Decent Work
  in the Tourism Sector'
type: Article
unique-id: WOS:001031146700001
usage-count-last-180-days: '2'
usage-count-since-2013: '2'
volume: '15'
web-of-science-categories: 'Green \& Sustainable Science \& Technology; Environmental
  Sciences;

  Environmental Studies'
year: '2023'