abstract: 'The way we deal with diversity is crucial for social equity in the

  context of migration-related super-diversityand represents a challenge

  for all actors involved. The present article aims to contribute to the

  understanding of linguistic discrimination by contrasting the

  perceptions of institutional actors and mobile European citizens

  concerning language-related barriers when accessing labour market

  mediation services and benefits. The article draws exemplarily on

  empirical data (mainly qualitative interviews) relating to the provision

  of labour market-related services by the Austrian Employment Service and

  Hungarian migrants'' experiences with this institution. The juxtaposition

  of these two complementary perspectives reveals the challenges that

  managing linguistic diversity poses for institutions and the actors

  involved alike. Likewise, it permits investigations into how emerging

  language-related problems may translate into experiences of inequity.'
affiliation: 'Holzinger, C (Corresponding Author), Univ Vienna, Dept Sociol, Vienna,
  Austria.

  Holzinger, Clara, Univ Vienna, Dept Sociol, Vienna, Austria.'
author: Holzinger, Clara
author-email: clara.holzinger@univie.ac.at
author_list:
- family: Holzinger
  given: Clara
da: '2023-09-28'
doi: 10.1080/1369183X.2019.1610365
earlyaccessdate: MAY 2019
eissn: 1469-9451
files: []
issn: 1369-183X
journal: JOURNAL OF ETHNIC AND MIGRATION STUDIES
keywords: 'Labour market integration; language policy; linguicism; migration;

  discrimination'
keywords-plus: MIGRATION; RIGHTS; REFLECTIONS; MIGRANTS
language: English
month: JUL 3
number: '9'
number-of-cited-references: '53'
orcid-numbers: Holzinger, Clara/0000-0002-5524-2563
pages: 1792-1808
papis_id: 4477721cd2f47eab14e8384f22ebedb0
ref: Holzinger2020wedont
researcherid-numbers: 'Holzinger, Clara/GWD-0371-2022

  '
times-cited: '10'
title: '`We don''t worry that much about language'': street-level bureaucracy in the
  context of linguistic diversity'
type: Article
unique-id: WOS:000471414900001
usage-count-last-180-days: '1'
usage-count-since-2013: '7'
volume: '46'
web-of-science-categories: Demography; Ethnic Studies
year: '2020'