abstract: 'This paper analyzes the role of public and private employment-service

  agencies in contracting-out for employment case management under

  principal-agency relation to understand young third-country immigrants''

  transition to work in Czechia, Poland, and Hungary. Existing research

  pointed to contracting-out as a major trend in public-service reforms

  when the government (principal) hires private employment agencies

  (agents) to perform service delivery, but overall the control of

  standards and the accountability to the public remains with the

  authority. Although the principal-agency relation shows human beings as

  rational and opportunist in corporate governance, there is still little

  research in CEE countries explaining the role of public and private

  employment agencies under principal-agency relation in contracting-out

  for case management to understand young third-country immigrants''

  transition to work. Based on a qualitative cross-national case-oriented

  research approach with fewer-country comparison, documents and

  scholastic texts are collected and analyzed by means of a document and

  content analysis technique to fill in this gap. The findings show that

  open information, regulation, and monitoring administrative devices are

  a major perceived influence in principal-agency relational governance

  with a lack of cooperation that may impair the quality and service when

  looking at issues such as employment-related transition of young

  third-country immigrants and socio-economically disadvantaged groups in

  a contracting-out setting. The study demonstrated certain decentralized

  new public administration governance similarities but dissimilarities

  from the country''s institutional context. The outcome points to

  regulatory administrative devices to target agencies'' behavior and young

  vulnerable people''s need for paid work. This is relevant to performance

  monitoring in contemporary fluid society targeting benefits and scarce

  resources that may not only constrain ethnic minorities'' upward

  mobility, but the economy and the social cohesion process.'
affiliation: 'Bruno, EE (Corresponding Author), Charles Univ Prague, Prague, Czech
  Republic.

  Bruno, Esien Eddy, Charles Univ Prague, Prague, Czech Republic.'
author: Bruno, Esien Eddy
author_list:
- family: Bruno
  given: Esien Eddy
da: '2023-09-28'
doi: 10.2478/nispa-2019-0012
eissn: 1338-4309
files: []
issn: 1337-9038
journal: NISPACEE JOURNAL OF PUBLIC ADMINISTRATION AND POLICY
keywords: 'Agency theory; case management; CEE countries; contracting-out; Czech

  Republic; Hungary; Poland; principal-agency relation; young

  third-country immigrant'
keywords-plus: OWNERSHIP; COSTS
language: English
month: DEC
number: '2'
number-of-cited-references: '46'
orcid-numbers: Esien, Eddy Bruno/0000-0003-4634-1452
pages: 9-28
papis_id: 885ea4d84f90b0b9bb5247084582a7dc
ref: Bruno2019principalagentrelati
researcherid-numbers: Esien, Eddy Bruno/AAP-3533-2021
times-cited: '2'
title: Principal-Agent Relation and Contracting-out for Employment Case Management
  to Enable Third-Country Nationals' Transition to Work
type: Article
unique-id: WOS:000502563300001
usage-count-last-180-days: '1'
usage-count-since-2013: '5'
volume: '12'
web-of-science-categories: Public Administration
year: '2019'