abstract: 'The present work studies how community health workers (CHWs) perform the role of educator and how this relates to the implementation of other CHW roles, skills, and qualities. Prior studies on this topic have relied on interviews or focus groups rather than analysis of CHW interactions. We conducted a thematic analysis of 24 transcripts of conversations occurring between CHWs and participants during home visits as part of the Mexican American Trial of Community Health Workers, a randomized controlled trial that improved clinical outcomes among low-income Mexican American adults with type 2 diabetes. Three themes describing interactions related to diabetes self-management education accounted for about half of encounter content. The other half of encounter content was dedicated to interactions not explicitly related to diabetes described by 4 subthemes. In a successful CHW intervention, focused educational content was balanced with other interactions. Interactions not explicitly related to diabetes may have provided space for the implementation of core CHW roles, skills, and qualities other than educator, particularly those related to relationship building. It is important that interventions provide CHWs with sufficient time and flexibility to develop strong relationships with participants.' affiliation: 'McClellan, SP (Corresponding Author), Univ Illinois, Dept Family \& Community Med, 1919 W Taylor St,M-C 663, Chicago, IL 60612 USA. McClellan, Sean P., Univ Illinois, Coll Med, Dept Family \& Community Med, Chicago, IL 60612 USA. Pena, Kryztal, Univ Illinois, Coll Med, Sch Publ Hlth, Chicago, IL 60612 USA. Martin, Molly A., Univ Illinois, Coll Med, Dept Pediat, Chicago, IL 60612 USA. Boyd, Tyler W., Rush Univ, Med Ctr, Rush Med Coll, Chicago, IL 60612 USA. Rothschild, Steven K., Rush Univ, Med Ctr, Dept Family Med, Chicago, IL 60612 USA. Rothschild, Steven K., Rush Univ, Med Ctr, Dept Preventat Med, Chicago, IL 60612 USA. Hendrix, Jacqueline, Valley Family Med, Renton, WA USA. Swider, Susan M., Rush Univ, Coll Nursing, Dept Community Syst \& Mental Hlth Nursing, Chicago, IL 60612 USA.' author: McClellan, Sean P. and Boyd, Tyler W. and Hendrix, Jacqueline and Pena, Kryztal and Swider, Susan M. and Martin, Molly A. and Rothschild, Steven K. author-email: smccle2@uic.edu author_list: - family: McClellan given: Sean P. - family: Boyd given: Tyler W. - family: Hendrix given: Jacqueline - family: Pena given: Kryztal - family: Swider given: Susan M. - family: Martin given: Molly A. - family: Rothschild given: Steven K. da: '2023-09-28' doi: 10.1097/FCH.0000000000000341 eissn: 1550-5057 files: [] issn: 0160-6379 journal: FAMILY \& COMMUNITY HEALTH keywords: 'community health workers; diabetes mellitus; health status disparities; Mexican American; qualitative research' keywords-plus: SELF-MANAGEMENT; CARE; INTERVENTION; PROMOTORA; TRIAL language: English month: OCT-DEC number: '4' number-of-cited-references: '36' pages: 299-307 papis_id: 7dcf95e9de6aa33227542ca952aea377 ref: Mcclellan2022closeddoors researcherid-numbers: 'McClellan, Sean/HDN-6972-2022 McClellan, Sean/HDN-6943-2022' times-cited: '0' title: Behind Closed Doors A Thematic Analysis of Diabetes Community Health Worker Home Visit Content type: Article unique-id: WOS:000841955400011 usage-count-last-180-days: '0' usage-count-since-2013: '2' volume: '45' web-of-science-categories: Family Studies; Public, Environmental \& Occupational Health year: '2022'