abstract: 'Purpose Self-evaluated access and accessibility has been found to be associated with healthcare seeking and quality of life. Studies have shown that, however, a vast majority of individuals with disability living in poor countries have limited access to healthcare influenced by several barriers. The purpose of this paper is to compare the perception of general accessibility of health care services and its association with access barriers and other contextual factors between people with physical disabilities and counterparts without disability. Design/methodology/approach This study is a cross sectional survey involving 213 individuals with physical disabilities and 213 counterparts without disability sampled using a multi-stage method. Data were collected using a structured questionnaire with sections on socioeconomic and living conditions, education, health, employment and access to health care. Data analysis involved using chi(2) for proportions and T-test and multiple regressions (stepwise) method to determine significant factors that influence perception on accessibility. Findings The study finds that people with disabilities fared worse in various socioeconomic factors such as education, employment, income and assets possession. People with disabilities also experience more dimensional barriers and reported poor health system accessibility. The difference in accessibility continued after adjusting for other variables, implying that there are more inherent factors that explain the perception of access for people with disabilities. Practical implications - Governments should ensure equitable access to health care delivery for people with disabilities through equitable health policies and services that are responsive to the needs of people with disabilities and promote the creation of enabling environment to enhance participation in health care delivery. Originality/value The authors confirm that the paper has neither been submitted to peer review, nor is in the process of peer reviewing or accepted for publishing in another journal. The author(s) confirms that the research in this work is original, and that all the data given in the paper are real and authentic. If necessary, the paper can be recalled, and errors corrected. The undersigned authors transfer the copyright for this work to the International Journal of Health Governance. The authors are free of any personal or business association that could represent a conflict of interest regarding the paper submitted, and the authors have respected the research ethics principles.' affiliation: 'Zandam, H (Corresponding Author), Univ Putra Malaysia, Dept Community Hlth, Serdang, Malaysia. Zandam, Hussain, Univ Putra Malaysia, Dept Community Hlth, Serdang, Malaysia. Juni, Muhamad Hanafiah, Univ Putra Malaysia, Fac Med \& Hlth, Dept Community Hlth, Hlth Serv Management Unit, Serdang, Malaysia.' author: Zandam, Hussain and Juni, Muhamad Hanafiah author-email: huzandam@gmail.com author_list: - family: Zandam given: Hussain - family: Juni given: Muhamad Hanafiah da: '2023-09-28' doi: 10.1108/IJHG-11-2018-0067 files: [] issn: 2059-4631 journal: INTERNATIONAL JOURNAL OF HEALTH GOVERNANCE keywords: 'Primary care; Patient perspectives; Emerging healthcare delivery structures; Quantitative research; Health law or regulation; Public health regulations' keywords-plus: QUALITY-OF-LIFE; ACCESS; CARE; BARRIERS; SERVICES language: English month: NOV 21 number: 4, SI number-of-cited-references: '56' pages: 298-309 papis_id: 07e0524eaaedd83200d684d2b6f6b248 ref: Zandam2019equityanalysis researcherid-numbers: Zandam, Hussaini/AAF-7449-2020 times-cited: '2' title: Equity analysis of health system accessibility from perspective of people with disability type: Article unique-id: WOS:000491087800007 usage-count-last-180-days: '1' usage-count-since-2013: '18' volume: '24' web-of-science-categories: Health Policy \& Services year: '2019'