abstract: 'Purpose To compare outcomes in employed people from an enhanced routine management pathway for musculoskeletal disorders within National Health Service Scotland with an existing active case-management system, Working Health Services Scotland. Materials and methods The study comprised a service evaluation using anonymised routinely collected data from all currently employed callers presenting with musculoskeletal disorder to the two services. Baseline demographic and clinical data were collected. EuroQol EQ-5D(TM) scores at the start and end of treatment were compared for both groups, overall and by age, sex, socio-economic status, and anatomical site, and the impact of mental health status at baseline was evaluated. Results Active case-management resulted in greater improvement than enhanced routine care. Case-managed service users entered the programme earlier in the recovery pathway; there was evidence of spontaneous improvement during the longer waiting time of routine service clients but only if they had good baseline mental health. Those most disadvantaged through mental health co-morbidity showed the greatest benefit. Conclusions People with musculoskeletal disorders who have poor baseline mental health status derive greatest benefit from active case-management. Case-management therefore contributes to reducing health inequalities and can help to minimise long-term sickness absence. Shorter waiting times contributed to better outcomes in the case-managed service.' affiliation: 'Bergman, BP (Corresponding Author), Inst Hlth \& Wellbeing, Publ Hlth \& Hlth Policy, 1 Lilybank Gardens, Glasgow G12 8RZ, Lanark, Scotland. Bergman, Beverly P.; Lewsey, James; Macdonald, Ewan, Univ Glasgow, Inst Hlth \& Wellbeing, Glasgow, Lanark, Scotland. Demou, Evangelia, Univ Glasgow, MRC CSO Social \& Publ Hlth Sci Unit, Glasgow, Lanark, Scotland.' author: Bergman, Beverly P. and Demou, Evangelia and Lewsey, James and Macdonald, Ewan author-email: Beverly.bergman@glasgow.ac.uk author_list: - family: Bergman given: Beverly P. - family: Demou given: Evangelia - family: Lewsey given: James - family: Macdonald given: Ewan da: '2023-09-28' doi: 10.1080/09638288.2021.1912837 earlyaccessdate: APR 2021 eissn: 1464-5165 files: [] issn: 0963-8288 journal: DISABILITY AND REHABILITATION keywords: 'Musculoskeletal disorder; case management; intervention; sickness absence; rehabilitation; health inequalities' language: English month: AUG 14 number: '17' number-of-cited-references: '31' orcid-numbers: Demou, Evangelia/0000-0001-8616-525X pages: 4648-4655 papis_id: 9155823b4c3d43f916e944b62aa0ac96 ref: Bergman2022comparisonroutine researcherid-numbers: 'Lewsey, James/F-7546-2010 ' times-cited: '0' title: A comparison of routine and case-managed pathways for recovery from musculoskeletal disorders in people in employment type: Article unique-id: WOS:000643835900001 usage-count-last-180-days: '0' usage-count-since-2013: '0' volume: '44' web-of-science-categories: Rehabilitation year: '2022'